Effective Date: January 1, 2026

Problem Solved Pest Control (“Company,” “we,” “our,” or “us”) operates the website for Problem Solved Pest Control (the “Website” or “Service”). This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, contact us, or use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect several types of information to provide and improve our services.

Personal Information

When you request an estimate, complete a contact form, call us, or otherwise interact with our website, we may collect personally identifiable information including:

Name
Email address
Phone number
Service address
City, State, ZIP code
Information about pest, lawn, or termite concerns
Any other information voluntarily submitted through forms or communications

Website Usage Data

We may automatically collect information about how visitors interact with our website, including:

IP address
Browser type and version
Device type
Pages visited
Time spent on pages
Referral source
Date and time of website visits
Diagnostic and performance data

Cookies & Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to improve your experience and analyze website traffic.

These technologies may be used to:

Remember preferences
Improve website performance
Measure advertising effectiveness
Better understand visitor behavior
Deliver relevant advertising

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

How We Use Your Information

We may use collected information to:

Provide pest control, lawn care, termite, mosquito, and related services
Respond to estimate requests and customer inquiries
Schedule appointments
Send service-related communications
Improve website functionality and customer experience
Monitor website usage and performance
Detect fraud or security issues
Comply with legal obligations
Provide marketing or promotional communications (you may opt out at any time)

Google Analytics, Advertising & Tracking

We may use third-party tools and services to monitor website activity and improve marketing performance, including:

Google Analytics

We may use Google Analytics to understand website traffic and visitor behavior. Google may collect certain information in accordance with its own privacy practices.

Google Ads & Remarketing

We may use Google Ads, remarketing, and similar advertising technologies to show advertisements to previous website visitors across the internet.

Third-party vendors, including Google, may use cookies to serve ads based on prior visits to our website.

Visitors can adjust ad preferences through Google Ads Settings.

Call Tracking & Communications

To improve customer service and marketing effectiveness, we may use phone call tracking, website form tracking, and communication tools.

By submitting your contact information, you consent to being contacted by phone, email, or text message regarding requested services, estimates, appointments, and related communications. Message and data rates may apply.

You may opt out of marketing communications at any time.

Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers only as necessary to operate our business and website, including:

Website hosting providers
Analytics providers
Advertising platforms
Payment processors
Scheduling or CRM systems
Marketing and communication platforms

These providers are required to safeguard information and use it only for legitimate business purposes.

Legal Requirements

We may disclose personal information when required to:

Comply with applicable laws or legal requests
Protect our rights, customers, employees, or property
Investigate fraud, misuse, or security concerns
Enforce our policies and agreements

Data Security

We take commercially reasonable steps to protect your information; however, no website, transmission method, or electronic storage system is completely secure. While we work to protect personal information, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites and encourage users to review those privacy policies separately.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Your Choices

You may:

Request access to information you have submitted
Request corrections to your information
Request deletion of your information where applicable
Opt out of marketing emails or communications

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Problem Solved Pest Control
833-800-PEST