Effective Date: January 1, 2026
Problem Solved Pest Control (“Company,” “we,” “our,” or “us”) operates the website for Problem Solved Pest Control (the “Website” or “Service”). This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, contact us, or use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect several types of information to provide and improve our services.
Personal Information
When you request an estimate, complete a contact form, call us, or otherwise interact with our website, we may collect personally identifiable information including:
Name
Email address
Phone number
Service address
City, State, ZIP code
Information about pest, lawn, or termite concerns
Any other information voluntarily submitted through forms or communications
Website Usage Data
We may automatically collect information about how visitors interact with our website, including:
IP address
Browser type and version
Device type
Pages visited
Time spent on pages
Referral source
Date and time of website visits
Diagnostic and performance data
Cookies & Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to improve your experience and analyze website traffic.
These technologies may be used to:
Remember preferences
Improve website performance
Measure advertising effectiveness
Better understand visitor behavior
Deliver relevant advertising
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
How We Use Your Information
We may use collected information to:
Provide pest control, lawn care, termite, mosquito, and related services
Respond to estimate requests and customer inquiries
Schedule appointments
Send service-related communications
Improve website functionality and customer experience
Monitor website usage and performance
Detect fraud or security issues
Comply with legal obligations
Provide marketing or promotional communications (you may opt out at any time)
Google Analytics, Advertising & Tracking
We may use third-party tools and services to monitor website activity and improve marketing performance, including:
Google Analytics
We may use Google Analytics to understand website traffic and visitor behavior. Google may collect certain information in accordance with its own privacy practices.
Google Ads & Remarketing
We may use Google Ads, remarketing, and similar advertising technologies to show advertisements to previous website visitors across the internet.
Third-party vendors, including Google, may use cookies to serve ads based on prior visits to our website.
Visitors can adjust ad preferences through Google Ads Settings.
Call Tracking, Communications & SMS Messaging
To improve customer service and communication, we may use phone call tracking, website form tracking, appointment reminders, and text messaging (SMS) communications.
By providing your phone number and opting into SMS communications, you consent to receive text messages from Problem Solved Pest Control regarding:
Appointment scheduling and confirmations
Appointment reminders
Service-related updates
Estimate follow-up communications
Customer support and account-related information
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier and service plan.
SMS Consent & Opt-In
SMS consent is collected when you voluntarily provide your phone number through our website forms, estimate requests, customer service interactions, or other opt-in methods.
By opting into SMS communications, you acknowledge and agree to receive text messages from Problem Solved Pest Control related to requested services and customer communications.
SMS Opt-Out
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.
To rejoin SMS communications, reply:
START
SMS Help
For assistance, reply:
HELP
You may also contact us directly at:
833-800-PEST
Website: problemsolvedpest.com
Information Sharing & SMS Privacy
We are committed to protecting your personal information.
SMS opt-in data and phone numbers collected for SMS communications will not be sold, rented, or shared with third parties or affiliates for marketing purposes.
We do not share your personal information for third-party marketing. Information may only be shared when necessary to provide services, process communications, comply with legal obligations, or operate our business through trusted service providers.
Information We Collect
When you interact with us, we may collect:
Name
Email address
Phone number
Service address
SMS opt-in preferences
Service-related information submitted through forms or consultations
Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party service providers only as necessary to operate our business and website, including:
Website hosting providers
Analytics providers
Advertising platforms
Payment processors
Scheduling or CRM systems
Marketing and communication platforms
These providers are required to safeguard information and use it only for legitimate business purposes.
Legal Requirements
We may disclose personal information when required to:
Comply with applicable laws or legal requests
Protect our rights, customers, employees, or property
Investigate fraud, misuse, or security concerns
Enforce our policies and agreements
Data Security
We take commercially reasonable steps to protect your information; however, no website, transmission method, or electronic storage system is completely secure. While we work to protect personal information, we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites and encourage users to review those privacy policies separately.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Your Choices
You may:
Request access to information you have submitted
Request corrections to your information
Request deletion of your information where applicable
Opt out of marketing emails or communications
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Problem Solved Pest Control
833-800-PEST